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The Operating Model - Organize and Sustain
Transform your retail fashion enterprise with the Operating Model in Modus ETP. Organize, sustain, and optimize your operations for ongoing success.
The Operating Model in Modus ETP helps Retail Fashion Enterprises organize and sustain their operations by defining, capturing, and visualizing processes and activities.
Key Features:
- TOM and Operating Model Design:
Develop a target operating model aligned with strategic goals. Design operational processes for efficiency and effectiveness. - Operating Model Components:
Capture and manage all essential elements of your operating model. Ensure seamless integration and alignment. - Product and Services Value System Design:
Define value systems for products and services. Optimize value delivery to customers. - Customer Experience Design (CX):
Design customer-centric processes to enhance experience. Align operations with customer needs and expectations. - Business Role and Skill Based Design:
Define roles and required skills for effective operations. Support continuous learning and development. - Process Support Office:
Manage a 'living' process knowledge hub. Ensure
ongoing optimization and excellence.
Importance:
- Organize Operations: Streamline and standardize processes for efficiency.
- Sustain Growth: Maintain a dynamic and adaptable operating model.
- Support Continuous Learning: Use multiple operating models as training guides.
- Enhance Customer Experience: Align operations with customer expectations.
Core Features
01
Capture the Living Operating Model
02
Connect with the Target Operating Model Delivery
03
Connect with the Organizational Change Management Delivery
04
Connect with the Transformation Portfolio Delivery
OM Instances
• Live
• To-Be
• As-Is
• Transitional
OM Lense Criteria
• Product
• Category
• Functional / Teams
• Region
• Brands
• Supplier
• Customer
• Service
OM Dimensions Cover
• Data
• System
• Process
• People
• Supplier
• Product
• Customer
• Service
OM Process Flows
• L-1 (Industry Level Flow)
• L0 (End to End process flow
of the organization)
of the organization)
• L1 (Top Level process
areas under L0)
areas under L0)
• L2 (Functional Level
Process Variances)
Process Variances)
• L3 (Team, Role and
operational process details)
operational process details)
• L4 (Detail level with process
step understanding)
step understanding)
OM Process Lifecycle
• New
• Delete
• Amend
OM Components Cover
• Rules
• RACI
• KPI
• Governance
• Training Material
• Policy
OM Process Optimization
• Process Workflow Intelligence
• Process Automation
OM Process Governance
• Milestone governance
• Repeated process execution Tracking
